April 01, 2009
Feeling the need for an explanation.... i called the hotline, hoping someone can at least explain the situation. That is when the ordeal really started... and it is still going on. The calls either never got tru... or everytime it did get tru.. i had to hold the line for 30 to 40 min.... with no one picking upp the call!!!!
I tried calling 15 times over the past two days... I still haven spoken to anyone! So... email is the next option right?! No way! No email address at all! So... I had to resort to primitive fax method! But.... no one has called me back thus far....
Recommended by Anonymous Coward: "I encountered a similar situation with Tiger Airways a couple of years back. They don't seem to believe in telephone operators or customer service. Of course, we will like to support Singapore's homegrown brands but ridiculous incidents like this make us think twice... "
September 20, 2007
December 11, 2006
Yahoo Australia said:
A Darwin family may take legal action against a budget airline after being turned back at the departure gate because their daughter had a disability.
The Maillis family were not allowed to board a Tiger Airways flight to Singapore on Saturday - the first leg of a $15,000 trip to Greece.
Recommended by sparkpuck: "Confused Bureaucracy 1, Compassionate Heart 0"