June 10, 2005

The Bugis California Fitness Centre Report

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Paul Delima gives a detailed report on the new California Fitness Centre in Bugis:

When I arrived there, I saw the signs, advertising "75% off enrollment" and "Only $58 monthly", a quick calculation in my head revealed that would work out to $2 bucks a day if I went everyday, compared to $2.50 for the Tampines per entry. "This is pretty good," I thought to myself, "why didn't I join earlier"

Find out how he changed his mind after unravelling a vast conspiracy.

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Submitted by Anonymous Coward on June 10//11:54am and published by tinkertailor :: 94275 reads | trackback
Comments 198

hmm, im not surprised to hear that im not the only one, who feels treated like and idiot in cf. i joined cf in 2006 in KL, valid all clubs, all times. i moved to china in 2005 and the price in KL was very good. service there also ok. last year cf opened in shanghai and i joined with my malay (valid without restrictions, all clubs ...) in shanghai. since im kind of new to fitness i let them talk me into buying personal trainer lessons, 36 for 400 RMB (40 euro) each. not exactly a bargain, but the quality was good. problem was, nobody told me, for some internal regulation they accepted visitor cards only 30 days. so i had signed for half a year PT but soon was asked to change to the shanghai platinum membership, which is only valid in asia (not all clubs anymore). all my complaints were handled by different persons every time. so i had to explain to every of them again and again. finally i threatened to cancel the credit card booking and explain to visa the reason was fraud. my treatment got better. hannah in the cf there contacted KL for my contract details and offered to copy exactly with all conditions. she asked me to sign the new contract with old conditions. since i do contracts in my job i never sign without reading. good choice! instead of my initial 34 months duration, only 22 were transferred. i asked for explanation, but that wouldnt be cf, i guess. so i rejected and told them at the reception (many other customers around and i didnt go to cf office, where they wanted to usher me into) that we might have a deal, if the new contract is really copy exactly or i cancel the payment and file official complaint. within 5 minutes i got what i wanted.
why did i get treated like an idiot?
why did it take so long to get my chinese contract?
how many other customers dont check as long as i did to get their right?

PS: there were more offers for PT lessons or classes later. maybe its my fault. maybe i look like the born idiot. cf never again after this contract is ended.

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