July 14, 2008

Bad Service in Singapore

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Averal L experiences bad service at one of our hotels.

Jeri and I were walking around Amara Hotel and we saw a very interesting cafe, so we decided to walk in.

Case 1: The American Bakery at Amara Hotel
Owner: “Hi, how may i help?”
Me: “Just looking around, you have a very interesting shop layout.” While Jeri was standing at the side looking at the muffins and scoffles in the display.
Owner: “If you are intend to enter the building, please use the entrance at the side and not my shop.”

Me: “???”

Link

Submitted by lancerlord on July 12//9:36pm and published by mb, Mr Miyagi :: 3377 reads | trackback
Comments 11

that feedback leaded me to recall a typical tmbs podcast which really is a classic.
the taxi driver with a electric collar on his neck.

we know everybody needs some good service sometimes. when you dun get good service, the only one to suffer is the business owner.

it all depends on individual customer's patronizing criteria: by service, by product quality, by price or subset or all. good service is a plus and a strong sales tactic to attract customers.

Posted by lorrytyre* on 18 July, 2008 - 3:05pm

Singapore bad service if government bo-hill, even business can send lawyers to try shut people up under broad daylight one. Y? You think it won't happen? LOL~

Consumers suffer one, where businesses suffer? No suffer, of cos they can do whatever they want.

We pay money to suffer, then we expect Indonesians to come? So, Singapore must do MORE to protect consumers' interest. Like this how can?

Posted by Anonymous Hotel* on 20 July, 2008 - 3:59pm