January 30, 2010
The parcel, with a total purchase value of US$385.16, had been declared ‘lost’ by Singapore Post. And this happened while it was in its care!
It is painfully obvious from our interactions that Singapore Post does not see any urgency in this matter nor does it feel totally responsible for this blunder. Despite countless calls and information request via emails, no single person at Singapore Post took the initiative or claimed any service responsibility over our case.
Recommended by rinaz: "For anyone who has ever bought anything online could empathise and even have a similar experience. Hopefully the situation gets resolved soon. "