July 14, 2008

Bad Service in Singapore

Averal L experiences bad service at one of our hotels.

Jeri and I were walking around Amara Hotel and we saw a very interesting cafe, so we decided to walk in.

Case 1: The American Bakery at Amara Hotel
Owner: “Hi, how may i help?”
Me: “Just looking around, you have a very interesting shop layout.” While Jeri was standing at the side looking at the muffins and scoffles in the display.
Owner: “If you are intend to enter the building, please use the entrance at the side and not my shop.”

Me: “???”

Link

Submitted by lancerlord on July 12//9:36pm and published by mb, Mr Miyagi :: 2436 reads | trackback
Comments 11

Yawn.

Posted by Anonymous Coward* on 14 July, 2008 - 1:32pm

Some use people and love money.
I would love people and use money.
How about you?

Hi, thanks for linking us earlier today, but I'm just wondering where the link has gone? It seems to have vanished now. If we've violated some kind of tomorrow.sg policy, please let us know - but given how many visitors we got from you over the course of the day, I'm thinking our site was clearly of interest to quite a few people, so it'd be wonderful if you could reinstate it! Thank you.

They last time also delete my trackback(s) here. So what's the big deal? This is their terriotory. Maybe that's competition behind. But I can't be bothered.

Do like what I do - when in Singapore expect bad service. That way, you'd be pleasantly surprised if good service comes your way.

But if it's bad service, well, you already expected it, so no big deal.

Posted by Jet Plane* on 15 July, 2008 - 3:10pm

Yes. Its true. Expect bad service in Singapore. or should I say bad 'customer'.

Next time when you're ask this question at a shop - "I may I help you?"
Don't bother to give long explanation about nice building layout la, nice this la, nice that la. Don't even mention that your there to just look around.

Just say - "I ask for your help when I need it. Period." (and continue looking around...) Act snobbish and rich while you're at it. They like this kind of people. They'll practically bow at your feet.

Posted by Anonymous Coward* on 18 July, 2008 - 1:26am

Avoid Amara Hotel. It is one of the worst hotels anyone can go to. The Management is terrible....outdated and self-centred. Don't believe? Ask all the existing tenants in the building!

Posted by Anonymous Coward* on 16 July, 2008 - 3:42am

Talking about bad service...
Wait till this bloody hotel sends lawyers to try shut you up.
No one talk bad, every service good one.
It could happen.

that feedback leaded me to recall a typical tmbs podcast which really is a classic.
the taxi driver with a electric collar on his neck.

we know everybody needs some good service sometimes. when you dun get good service, the only one to suffer is the business owner.

it all depends on individual customer's patronizing criteria: by service, by product quality, by price or subset or all. good service is a plus and a strong sales tactic to attract customers.

Singapore bad service if government bo-hill, even business can send lawyers to try shut people up under broad daylight one. Y? You think it won't happen? LOL~

Consumers suffer one, where businesses suffer? No suffer, of cos they can do whatever they want.

We pay money to suffer, then we expect Indonesians to come? So, Singapore must do MORE to protect consumers' interest. Like this how can?

The most dangerous customer to any organization is one who just doesn't come back.. and tells their friends and posts online of their bad experiences. Good job.