June 09, 2005

Happy waiting - says SBS

mrsbudak said:

I made what I thought was a very straight-forward and reasonable enquiry to SBS: what is the ETA (estimated time of arrival) of a specific bus service between 0630h and 1000h. This is the reply which arrived today...

The fares may be going up, but our buses are still at the mercy of jams, weather and "varying passenger activities or commuting patterns" (whatever that means).

Link

Submitted by mb on June 09//3:15pm and published by cowboycaleb :: 1348 reads | trackback
Comments 3

Everytime like that one I that time told them that a service I waited for very long about 20 mins but the waiting time should be around 10mins and they give lously reply like traffic jams and actions taken aganist bus driver but this like do not happen to me but maybe and this event still happen once in a while and was so angry. But never mind I know they are trying to meet the standars but quite difficult. So it is hard on them maybe. I am also a bus fan too!!!!

Everytime like that one I that time told them that a service I waited for very long about 20 mins but the waiting time should be around 10mins and they give lousy reply like traffic jams and actions taken against bus driver but this like do not happen to me but maybe and this event still happen once in a while and was so angry. But never mind I know they are trying to meet the standards but quite difficult. So it is hard on them maybe. I am also a bus fan too!!!!

One of the main reasons for long waiting time during peak hours:

For example, four buses are depart about 5 minutes interval and to reach a popular bus stop at 6.05, 6.10, 6.15 & 6.20 pm respectively.

The bus captains will leave terminal a few minutes earlier than the schedule time, driving faster and aviod stop at bus stops by hiding right behind the bus in front so commuters can't see the bus number.

So the first three almost empty buses are arrived almost at the sme time before 6.05 pm of the popular bus stop before large crowd of commuters arrive at the bus stop, so most of the commuters can only catch the forth bus, which is overload with peak hour crowd and arrive onlymuch later after the scheduled 6.30 pm.

So the same thing happens again & again, before 6.05 pm, many empty buses and you can see two or three same number buses arried at the same time, 6.05 to 6.30 pm very few buses, after 6.30 pm, very crowded buses arrived.

This is daily cat & mouse game and the bus captains always win and another typical example of Singapore services.